We maintain in full contact, with our clients, throughout the collection process of assigned debtors.

We treat your customers (debtors) the way you would want to be treated which means we treat your debtors with dignity and respect.  Our practice operates well within the Fair Debt Collection Practices Act.

At First Federal Collections Group, llc, we fully believe that a great percentage of your debtors had, and still have, full intentions in paying for the goods and/or services they received from your company. 

Our collection practices are persistent and firm without being degrading to your debtors thus guarding the reputation of your business.

Once a debtor is release to First Federal Collections Group, LLC and regardless of the balance:

• Every debtor is attempted to be notified by Mail of any an/or each individual debt assigned to First Federal Collections Group, LLC. (Returned Mail is searched through a national data base for a correct address and/or listing)
• Every debtor is attempted to be pleasantly contacted by Phone.  (Incorrect phone numbers are also searched through a national data base for a correct number and/or listing)
• All payments and the activity, of each debtor, is available to you 24 hours a days a week, via the internet.
• All payments and the activity, of each debtor, is available to you each month attached to your statement.

With our approach to collections, we have proven, to our clients that we collect a greater percentage of debt than other collection agencies that tend to use hard core collection practices.

Our attitude combined with our persistence produces results.