Basically...First Federal Collections Group, LLC was formed to better serve our own personal accounts and clients.  Having spent many years in the medical billing industry, we never seemed to find the right collections agency that would treat our clients in the way we expected them to be treated.

In summary...we fulfilled a niche that has helped us grow to where we are today...

Today...First Federal Collection Group's vision is to consistently provide our clients the best Collections Service in the industry while increasing their revenue through the combination of our dedicated employees, software, knowledge, experience and persistence.

• We believe that our employees are an appreciating asset and we desire to invest in their continual development.
• We are passionate about our customers and their needs shape our future direction.
• We are committed to all of our partners, who share our values, who provide us with quality products and services.
• We believe in open communication in our day to day business.
• We demand honest and ethical conduct in all of our business interactions and will adhere to all local, city, state and federal guidelines of billing and collection practices.
• We pledge to eliminate paperwork and waste at every opportunity.
• We believe that growth provides security for our dedicated employees and outstanding customer service is the key to achieving this.
• We conduct our business in the way we would like to be treated and expect nothing less.